The democratisation of luxury has given birth to what we call the "new luxury", creating new winners and losers, among traditional and newly-born brands. It has also transformed how brands consider the customer in the omnichannel experience, creating a new set of rules that put the consumer at the forefront of all initiatives - shifting the balance of the whole retail landscape.
In this context, how can luxury brands streamline their efforts to develop seamless omnichannel journeys? The Geneva Luxury Society Keynote will give a cross-industry look to provide insights and best practices.
Are you a luxury brand executive? For ticketing enquiries please contact us: marketing@digital-luxury.com